Contact
Talk to a human.
We’re on your side.
Questions about an advance, your account, or a payment? Send us a message and a real person on our team will reply, usually within [1 business day].
Thank you for reaching out to us!
We will do our best to respond as soon as possible.
In the app
Open Money Meridian and tap Help.
Fastest way to get answers about your advance, since we can already see your account.
Support hours
Monday–Friday, 9 AM–6 PM ET
Messages sent after hours are answered the next business day.
Quick answers
that might save you a message
See all FAQsCheck your repayment date:
Home screen in the app
Repay early:
Active advance and tap Repay now
See past advances and payments:
Advances → History
Update your email or address:
Account → Personal info
Delete your account:
Account → Delete account
How to spot
a fake Money Meridian message
We’ll only contact you from support@money-meridian.com or inside the app.
We will never ask you for:
Your full Social Security number by email or text
Your bank login or password
The verification code we texted you
Payment by gift card, wire, or crypto
If something feels off, don’t reply. Forward it to support@money-meridian.com and we’ll look into it.
Your next payday is coming.
You don’t have to wait for it.
Download Money Meridian, sign up with your phone number, and see what you can get in a few minutes.